Shipping policy

Here are three copy‑paste sections for Grace Lane Beauty: Shipping policy, Terms of service (short), and Contact information.

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1. Shipping Policy (paste into Shipping policy)

Shipping Policy

We currently ship orders within Australia only. All orders are processed and dispatched from New South Wales.

Processing times
Orders are typically processed within 1–3 business days. During busy periods, sales or launches, processing times may be slightly longer. Orders placed on weekends or public holidays will be processed on the next business day.

Delivery times
Once dispatched, standard delivery within Australia generally takes 2–8 business days, depending on your location. Regional and remote areas may experience longer delivery times.
These timeframes are estimates only and are not guaranteed.

Shipping methods & rates
Orders are shipped via Australia Post or a similar courier service. Shipping rates and any free‑shipping offers are displayed at checkout before you complete your purchase.

Order tracking
When your order ships, you will receive a shipping confirmation email with a tracking link where available. Please allow up to 24 hours for tracking information to update.

Lost or delayed parcels
If your parcel is significantly delayed or appears lost, please contact us and we will lodge an inquiry with the carrier. Once an item has been handed to the carrier, delays outside our control (weather, network issues, etc.) are not grounds for an automatic refund, but we will assist you in resolving the issue.

Incorrect address
Please double‑check your shipping details at checkout. We are not responsible for orders delivered to an incorrect address provided by the customer.

For questions about shipping, contact us at gracelanebeauty@gmail.com.

ABN: 18 645 253 045